This Is our Village

Saturday, June 19, 2010

Laundry machine repair

If you own your own laundry machines, please tell me who does your repairs. I need a fixit in one visit, not trial and error or sequential problems. (I hope)

4 comments:

  1. Hi Elaine,
    We have had very good luck with Matt (sorry, I can't find his last name), of R & B Home Appliances, phone 357-8100. He specializes in Maytag (which, by the way, took over Whirlpool a few years ago,or the other way around). He has something like 20 years' experience. If he can repair something, he will, rather than try to sell you a new machine. Bryna Stock (Sheffield K, next to us) has used him too, and last I knew was pleased with Matt. I do not know how well Matt knows non-Maytag machines. I expect he knows them well, but you should ask. Do not expect him to be able to repair with only one visit, though. He may well have to return with a part or parts, which could take a day or a week, depending on how easily obtainable they are. I've had him knock himself out to get a part for an old, workhorse of a machine for us, which is something I LIKE in a repairman. Trial and error is often part of normal trouble-shooting for a mechanic, but he should be doing that while on the job, not (with rare exceptions) leaving you to experience the trial and error after he has gone. Good luck!

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  2. Also from Sheffield K, R and B does great work.

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  3. We own our own machines and purchased maintenance agreements from both Sears and Brandsmart's warranty service company when we purchased the machines.

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