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May we enlist your assistance in getting the word out to a number of people who have been financially exploited – predominantly our elder citizens.
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The Attorney General’s Office recently settled a case involving unauthorized charges to landline [home versus cell] CenturyLink telephone bills. Seniors were among those charged. In fact, we know of more than 1200 elders aged 80-99 years old who were charged. In many instances, consumers do not even know their telephone bills were charged. Consumers were often billed for months to years without their knowledge or consent. Claims may amount to $2.3 million; the average refund is estimated to amount to $134 and may be as high as $700.
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Claim forms were mailed to 17,276 people, but the fear is that these victims will be reluctant to file the claim and not understand how they were victimized and that they could financially recover some of their loss.
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Would you please go to the link below for further details and then reach out to your community (and maybe even your own relatives) to alert them to this scam. Some suggested target sites to notify might be:
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Assisted Living Facilities, Churches, Community Centers, Community news outlets, Home Health Care professionals – those who would have contact with the elderly who have or had landlines.
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Consumers will need to file claims by April 12, 2014
We appreciate your help and would be interested in your input and knowing the groups you reached out to. If you have any questions, please go to this site:
-http://www.myfloridalegal.com/
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Citizen Services: toll-free 866/ 483 – 0379
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