This LCAM of ours, Donald Foster, is something! Let loose, he is on top of
everything, it seems (except when he is crawling through a pipe). He hosts a
meeting attended by about sixty residents, where representatives of SWA and
Waste Pro explain garbage collection procedures and answer questions. Later, with
Waste Pro missing some garbage collections, Donald takes this up with the
SWA and gets their written promise to contact Waste Pro and make things better.
They write (below from Donald's weekly report):
We are very
sorry to hear Waste Pro is once again providing very inconsistent collection
services. There is simply no excuse or reason for Waste Pro to be missing
individual recycling carts or incomplete routes considering they have provided
garbage, bulk and recycling collection services within the Century Village
community for over 10 years. This is unacceptable and, rather than take
everyone's time to meet regarding this matter, the SWA will meet with Waste
Pro's recycling supervisor and collection team to eliminate this poor service.
Then, sniffing around, he discovers a propane gas leak at
the Plymouth Laundry, perhaps saving a life or two.
This man is all over the place—and doing a great job! He is
the Garbage Czar, or Garbage Guru (which do you prefer, Donald?), and much
more!
Lanny, you are so right. Donald just about does everything including picking up a dead raccoon and throwing it in the trash for us. I don't know how he gets everything done. He is amazing!. If you email or call him no matter what time he is there for you. We couldn't ask for a better LCAM
ReplyDeleteHi Cathy,
DeleteIt is my understanding that the dead raccoon was not thrown into the trash, rather, it was taken home for dinner!
Dave
LOL! Donald was also here in Stratford L when one of the unit owner's car smashed the railing and went into the steps. He must have radar built into his brain. He is a very caring person.
DeleteNot long ago, Cathy, the toilet in one of our apartments backed up. The owner called a plumbing company, who traced the blockage all the way out to the main sewer line, where there was an obstruction that had to be removed by the company then cleaning out main sewer lines in the Village. They had mistakenly left in a ball they use to temporarily block the flow of sewage so they can work downstream. By the time this was discovered, other apartments were also having sewage back-up problems, and the plumbing company, which had done all the work it could do, wanted its $1100 for the work it had done. I called Donald, who was on his way out to eat with Christine and some friends. He IMMEDIATELY left them and came over. He then made arrangements with the company responsible for the error to remove the ball ASAP. In the meantime I paid the plumbing company from our association funds. The blockage was soon removed, and Donald undertook to get our $1100 reimbursed from the company cleaning out sewer lines, which had made the mistake. It took him awhile to get us reimbursed, but he kept after the company, and we got our $1100 back. Can you get better service than this?
ReplyDeleteI have been around the village since the 1970s when my Mom lived here and Donald Foster is the best CAM we have had. He is very conscientious about his career.
ReplyDeleteHi Grace,
ReplyDeleteThanks for yours, which goes WAY back in time. Donald is VISIBLE. I never knew much about what the previous CAMS were up to.
Donald always answers my emails as soon as I sends them. I love his weekly reports with photographs,
ReplyDeletethank you Don
6:30PM: Emailed Donald to inform him of a traffic accident at the curve in front of the Laundromat. 6:35: Reply: "I'm on it."
ReplyDeleteAre we sure there is only one Donald doing all this? He doesn't have lookalikes around the campus, does he?
ReplyDeleteDonald's wife Christine is far from a lookalike, but there must be some rational explanation for how Donald pops up at the scene of trouble wherever it is. I have no proof of this, but women are very skilled at make-up, and it wouldn't surprise me a great deal if Chrissie is substituting for Donald some of the time. Should our investigatory team find that this is true, there is no complaint from me. My advice would be to leave this alone—we're just getting a "two-fer."
ReplyDelete