Tuesday, January 4, 2022
Atlantic Broadband Is this service we bargained for?
I arrived at my unit Monday Jan 3. I contacted Atlantic BB since wifi and televisin were out. The tech person was able to assist with wifi but TIVO box that contols all tv's was out. I asked if I could obtain a new box at the office here on site and was told no. FIrst appointment available is January 10, a full week away. I mean, c'mon a week for service.
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1. Come to the Broadband Committee Meeting
ReplyDelete2. ABB has a store corner of Military and Okeechobee, behind TD Bank.
3. You may be eligible for credit for each day without service:
In the event that there is a service outage to the Services for an affected resident for a period of more than twenty-four (24) consecutive hours, then Company shall provide owner with a credit against next month's invoice for such resident for each twenty-four (24) hour period in which here is a service outage to the Services.....Owner must submit a written request to claim a Service Credit no later than ninety (90) days following the Service Outage which gives rise to the Owner's right to request the Service Credit. Failure to request an allowance within such period shall constituent a waiver of any claim for a Service Credit.