This Is our Village

Wednesday, November 3, 2010

unconfuse me re cable box

re info about Jan roll out cable boxes----are these to replace the boxes we had installed last go around or additional boxes for second televisions (that we had expected last jan) ---thank you
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3 comments:

  1. UCO PresidentNovember 3, 2010 at 7:07 PM

    Hi Mag,

    These are the long promised DTA boxes. They are for a second and third TV.

    They do not replace your Set Top Converter on your primary TV.

    Dave Israel

    ReplyDelete
  2. ejs2283November 4, 2010 at 3:48 AM

    Dave,
    I am a snowbird. Is it true that you will need to have the new cable box reactivated if it goes unused for over 3 months?

    ReplyDelete
  3. UCO PresidentNovember 4, 2010 at 9:59 AM

    Hi ejs2283,

    November 4, 2010 3:48 AM,

    Sometimes, because of power outages, a box may lose synchronization with the Comcast network.

    The first step to try is to unplug the box and count to 20 and plug it back in.

    Give the box a few minutes to reboot, if it fails, then call
    Comcast for a special signal to be sent to resync. the box.

    They may ask for the numbers on the back of the box, so write these down just in case.

    Dave Israel

    ReplyDelete

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