Showing posts with label Intrusive Advertising. Show all posts
Showing posts with label Intrusive Advertising. Show all posts
Thursday, May 5, 2011
Protect Yourself Against Aggressive Telemarketers Using FPL Logo.
State acts against aggressive telemarketers.
FPL applauds state taking legal action to stop unsolicited energy audit calls.
The Florida Department of Agriculture and Consumer Services (FDACS) filed legal action to stop an aggressive marketing scheme targeting customers of FPL and other Florida utilities.
We received reports from thousands of customers and worked closely with FDACS, customers and law enforcement officials for nearly a year to help stop the relentless solicitations, which used FPL's name and trademarked logo without authorization.
Some of the unsolicited calls claimed to be an "important message for FPL customers." The group also may have posed as employees of FPL or FPL-approved contractors in order to conduct home energy audits and sell energy-related services or equipment.
"On behalf of our 10,000 employees and 4.5 million customers, FPL wishes to thank the state and local officials who worked for many months on this operation," said Marlene Santos, FPL's vice president of customer service. "While today's action is great news, we urge our customers to remain vigilant and report any suspicious calls or visits."
If you received calls or visits of this nature, contact the FDACS Consumer Assistance Call Center at 800helpfla.com or call 1-800-HELP-FLA.
Read the full FDACS announcement for more and learn how to protect yourself against improper activity by visiting FPL.com/fplprotect.
FPL applauds state taking legal action to stop unsolicited energy audit calls.
The Florida Department of Agriculture and Consumer Services (FDACS) filed legal action to stop an aggressive marketing scheme targeting customers of FPL and other Florida utilities.
We received reports from thousands of customers and worked closely with FDACS, customers and law enforcement officials for nearly a year to help stop the relentless solicitations, which used FPL's name and trademarked logo without authorization.
Some of the unsolicited calls claimed to be an "important message for FPL customers." The group also may have posed as employees of FPL or FPL-approved contractors in order to conduct home energy audits and sell energy-related services or equipment.
"On behalf of our 10,000 employees and 4.5 million customers, FPL wishes to thank the state and local officials who worked for many months on this operation," said Marlene Santos, FPL's vice president of customer service. "While today's action is great news, we urge our customers to remain vigilant and report any suspicious calls or visits."
If you received calls or visits of this nature, contact the FDACS Consumer Assistance Call Center at 800helpfla.com or call 1-800-HELP-FLA.
Read the full FDACS announcement for more and learn how to protect yourself against improper activity by visiting FPL.com/fplprotect.
Monday, January 11, 2010
Robocalls
My lovely Sunday evening was interrupted by an automated phone call from a politician. It was targeted to Century Village, a Tuesday campaign lunch at the Clubhouse. How much does this call cost the campaign? I do not belong to any club, how did they get my name and phone number. Does voter registration give away our names? How labor intensive is it to add phone numbers and program them? Might they have phoned invitations to people outside the village to this lunch?
How many sandwiches would it take to offset my annoyance at the phone call!
"Wiki - Robocalls are made by all political parties in the United States, as well as unaffiliated campaigns, 527 organizations, Unions, and individual citizens. Political robocalls are exempt from the United States National Do Not Call Registry. FCC regulations prohibit telemarketers from using automated dialers to call cell phone numbers. However, political groups are excluded from the FTC definition of telemarketer, thus robocalls from or on behalf of political organizations are still permitted on the federal level."
How many sandwiches would it take to offset my annoyance at the phone call!
"Wiki - Robocalls are made by all political parties in the United States, as well as unaffiliated campaigns, 527 organizations, Unions, and individual citizens. Political robocalls are exempt from the United States National Do Not Call Registry. FCC regulations prohibit telemarketers from using automated dialers to call cell phone numbers. However, political groups are excluded from the FTC definition of telemarketer, thus robocalls from or on behalf of political organizations are still permitted on the federal level."
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